Introduction

Welcome to the Jetpack CRM API v2.0. The API is currently in Beta and we would love your feedback on it. Use the API to talk to Jetpack CRM from another application.

The following table shows the API version present in each major version of Jetpack CRM

API Version	Jetpack CRM Version	WP Version	Documentation
v2	2.70+	4.0+	-

We are one of the only WordPress CRM's out there that offer a full API with detailed documentation.

Requirements

To be able to run the Jetpack CRM API you'll need the following on your WordPress install

Jetpack CRM v2.70+
WordPress v4.4+
Pretty permalinks in Settings >Permalinks so that custom enpoints are supported. Default Permalinks will not work
allow_url_fopen must be enabled on your server

Errors

The Jetpack CRM API uses the following error codes:

Error Code	Meaning
400	Bad Request -- Your request is invalid.
401	Unauthorized -- Your API key is wrong.
403	Forbidden -- The resourcerequested is hidden for administrators only.
404	Not Found -- The specified record could not be found.
405	Method Not Allowed -- You tried to access a record with an invalid method.
406	Not Acceptable -- You requested a format that isn't json.
410	Gone -- The record requested has been removed from your database
418	I'm a teapot.
429	Too Many Requests -- You're requesting too many records! Slow down!
500	Internal Server Error -- We had a problem with our server. Try again later.
503	Service Unavailable -- You are temporarily offline for maintenance. Please try again later.

Parameters

The Jetpack CRM API needs certain parameters to be able to return results. These are

api_key = {your_api_key}
api_secret = {your_api_secret}

Additionally, some endpoints also accept

zbs_query = {your_search_query}

Pagination

Ownership / Assignment

Jetpack CRM has an ownership and assignment model. This means that you can restrict results to be only for a certain owner (i.e. assigned to a certain CRM team member). To do this you pass either the "assign", "owned" or "owner" (see endpoints for more information)

Libraries and Tools

Official Libraries

We have no official libraries at this time. Watch this space.

Authentication

/{RESOURCE}?api_key={your_api_key}&api_secret={your_api_secret}

Jetpack CRM uses API keys to allow access to the API. You can learn how to generate your API keys by reading How to Generate API Keys

The API keys give both Read and Write access to your install of Jetpack CRM.

Customers

Create Customer

To Create a new Customer in your Jetpack CRM using the API you need to send a JSON post request to the URL. This will create or update a customer. The unique key is their email address. On Sucess the response will return the details of the new Customer added.

HTTP Request

POST /create_customer

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

<?php
$data = array(
    'status' => 'Lead',    
    'prefix' => 'Mr',
    'fname'  => 'John',                     
    'lname'  => 'Doe',                  
    'suffix' => 'MSc',                  
    'email'  => 'someone@somewhere.com',        

    'hometel' => '1234 567 89',     
    'worktel' => '1234 567 89',  
    'mobtel'   => '1234 567 89',

    'addr1'    => 'Sample House', 
    'addr2'    => 'Sample Road', 
    'city'     => 'Sample City' 
    'county'   => 'Sample State', 
    'postcode' => 'P0ST C0D3', 
    'country'  => 'UK', 

    'secaddr_addr1'    => 'Sample House 2', 
    'secaddr_addr2'    => 'Sample Road 2',
    'secaddr_city'     => 'Sample City 2',
    'secaddr_county'   => 'Sample State 2', 
    'secaddr_postcode' => 'P1ST C1D3',
    'secaddr_country'  => 'USA', 

    'custom-field' => 'bacon'
    'assign' => '1'
    );




?>

{
  "fname": "John",
  "lname": "Doe",
  "email": "johndoe@example.com",
  "status": "Lead",
  "prefix": "Mr",
  "addr1": "1 Sample Road",
  "addr2": "Sample Town",
  "city": "Sampleton",
  "county": "Samples",
  "postcode": "SAM PL4",
  "hometel": "123 455",
  "worktel": "",
  "mobtel" : "555 135",
  "notes" : "Added from the API",
  "ID" : 135
}

View Customers

Returns a list of customers. The meta information returned is the fields for the Customer (same as in create customer). If you have custom fields these are labelled slug (key): (value) in the meta element of the JSON response. Visit the URL in a browser window to inspect the response.

HTTP Request

POST /customers

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

<?php
$data = array(
    'perpage' => '20',    
    'page' => '1',
    'search' => 'string',
    'transactions' => 1,
    'invoices' => 1,
    'quotes' => 1,
    'owned' => '1'
    );
?>

{
     "id":20267,
     "created":"2017-04-25 03:33:38",
     "name":"John Doe",
     "filterTot":83,
     "filterPages":5,
     "meta":{
             "zbsc_status":"Lead",
             "status":"Customer",
             "prefix":"",
             "fname":"John",
             "lname":"Doe",
             "cf1":"Custom Field 1",
             "addr1":"",
             "addr2":"",
             "city":"",
             "county":"",
             "postcode":"",
             "country":"",
             "secaddr_addr1":"",
             "secaddr_addr2":"",
             "secaddr_city":"",
             "secaddr_county":"",
             "secaddr_postcode":"",
             "secaddr_country":"",
             "hometel":"",
             "worktel":"",
             "mobtel":"",
             "email":"email@email.com",
             "notes":""
        }
}

Search Customers

Searches the customers based on the query string $_GET['zbs_query']. Use this to Deep Search the meta values for the customers.

HTTP Request

GET /customer_search

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}
zbs_query = {your_search_query}

{
     "id":20267,
     "created":"2017-04-25 03:33:38",
     "name":"John Doe",
     "filterTot":83,
     "filterPages":5,
     "meta":{
             "zbsc_status":"Lead",
             "status":"Customer",
             "prefix":"",
             "fname":"John",
             "lname":"Doe",
             "cf1":"Custom Field 1",
             "addr1":"",
             "addr2":"",
             "city":"",
             "county":"",
             "postcode":"",
             "country":"",
             "secaddr_addr1":"",
             "secaddr_addr2":"",
             "secaddr_city":"",
             "secaddr_county":"",
             "secaddr_postcode":"",
             "secaddr_country":"",
             "hometel":"",
             "worktel":"",
             "mobtel":"",
             "email":"email@email.com",
             "notes":""
        }
}

Delete Customer

Coming soon.

Quotes

Quotes are what you use in Jetpack CRM to win work. The API for Quotes is in early development.

Create Quote

Coming soon.

View Quotes

Retreives a list of the last 20 Quotes generated by the CRM owner. This is useful if you want to display recent quotes.

HTTP Request

GET /quotes

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

 {
    "id":20069,
    "created":"2017-04-14 16:42:50",
    "zbsid":"1",
    "meta":{"name":"New Website",
            "val":500,
            "date":"14.04.2017",
            "notes":""},
    "customerid":"19967"
}

Get Quote

Coming soon.

Delete Quote

Coming soon.

Invoices

Create Invoice

Coming soon.

View Invoices

Retreives a list of the last 20 Invoices generated by the CRM owner. This is useful if you want to display recent invoices.

HTTP Request

GET /invoices

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

 {
    "id":20069,
    "created":"2017-04-14 16:42:50",
    "zbsid":"1",
    "meta":{"name":"New Website",
            "val":500,
            "date":"14.04.2017",
            "notes":""},
    "customerid":"19967"
}

Get Invoice

Coming Soon.

Delete Invoice

Coming Soon.

Transactions

Create Transaction

Creates a transaction and assigns the transaction to a Customer if the customer exists (identified by email). Creates a new customer if the email does not exist. POST data must be sent as a JSON post.

HTTP Request

POST /create_transaction

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

<?php
$data = array(
    'orderid' => 'uniqueid',    
    'email' => 'customers email',    
    'status' => 'completed, etc',
    'total' => 'total of the transaction',
    'item_title' => 'Transaction Title',
    'net'  => 'net value',
    'fee' => 'fee for transaction',
    'discount' => 'value of discount',
    'tax' => 'value of tax',   

    );
?>

{
  "orderid": "John",
  "email": "Doe",
  "fname": "John",
  "status": "Completed",
  "total": "79.99",
  "item_title": "Your Item Name",
  "net": "59.99",
  "tax": "0.00"
  "fee": "10.00",
  "discount": "10.00",
  "tax_rate": "0"
}

View Transactions

Retreives a list of the last 20 Transactions generated by the CRM owner. This is useful if you want to display recent transactions.

HTTP Request

GET /transactions

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

{
     "id":20286,
     "created":"2017-04-27 16:51:55",
     "meta":{
            "status":"succeeded",
            "orderid":"ch_1ADFow40goDHn2SuOM9h5Lsn",
            "customer":"20284",
            "total":69.3,
            "customer_name":"",
            "date":"2017-04-27",
            "currency":"USD",
            "item_title":"My Awesome Order",
            "net":0,
            "tax":0,
            "fee":0,
            "discount":0,
            "tax_rate":0
            },
        "customerid":"20284"
}

Get Transaction

Coming Soon.

Delete Transaction

Coming Soon.

Events

Create Event

Creates an event (task) in the CRM. POST data must be sent as a JSON post.

HTTP Request

POST /create_event

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

<?php
$data = array(
                'title' => event title
                'customer' => ID of the customer the event is for (if any)
                'notes' => customer notes string
                'to' => to date, format date('m/d/Y H') . ":00:00";
                'from' => from date, format date('m/d/Y H') . ":00:00";
                'notify' => 0 or 24 (never or 24 hours before)
                'complete' => 0 or 1 (boolean),
                'owner' => who owns the event (-1 for no one)
                'event_id' => 
            );
?>

{
      "title" : "My Event From the API",
      "customer" : 44149,
      "notes" : "Here are some notes for the event",
      "from" : "2018-02-01 03:30",
      "to" : "2018-02-01 04:30",
      "notify" : 24,
      "owner" : 1
}

View Events

Retreives a list of the last 20 Events generated by the CRM owner. This is useful if you want to display recent events.

HTTP Request

GET /events

Get Parameters

api_key = {your_api_key}
api_secret = {your_api_secret}

[
  {
    "id": 44155,
    "created": "2018-02-11 04:37:02",
    "title": "My Event From the API",
    "meta": {
      "title": "My Event From the API",
      "customer": "44149",
      "notes": "Here are some notes for the event",
      "to": "2018-02-11 21:00",
      "from": "2018-02-11 20:00",
      "notify": "1",
      "complete": "-1",
      "owner": "1",
      "event_id": 44155
    },
    "actions": {
      "notify": "1",
      "complete": "-1"
    },
    "customer": false
  },
  {
    "id": 38143,
    "created": "2018-01-19 02:11:15",
    "title": "Demo with Wendy",
    "meta": {
      "from": "2018-01-06 02:00:00",
      "to": "2018-01-06 02:15:00",
      "notes": "",
      "customer": 37792
    },
    "actions": {
      "notify": -1,
      "complete": -1
    },
    "customer": false
  },
  {
    "id": 38137,
    "created": "2018-01-19 02:09:00",
    "title": "Demo with Mark",
    "meta": {
      "from": "2018-01-20 13:00:00",
      "to": "2018-01-20 13:15:00",
      "notes": "Demo with mark for Mail Campaigns",
      "customer": 3085
    },
    "actions": {
      "notify": -1,
      "complete": -1
    },
    "customer": false
  }
]

Get Event

Coming Soon.

Delete Event

Coming Soon.